HOW IS THE SHIPPING COST DETERMINED?
The shipping cost is determined by the artwork’s origin and the shipping destination. Shipping costs include all packaging, handling, and insurance fees and are based on dimensions, and weight of the artwork purchased. In order to estimate the shipping costs on your order, you need to add the artwork to the shopping bag and then in the checkout page enter your shipping location.
WHAT SHIPPING CARRIERS DO YOU USE?
Wealth-Of-Art works with the biggest carriers including FedEx, DHL and UPS. The carrier selected for your purchase is dependent on the item’s origin and shipping destination, as well as its packaging and handling requirements.
WHICH COUNTRY DOES WEALTH-OF-ART SHIP TO?
At the moment we are shipping to the United Kingdom; Germany; Australia; Hong Kong; Qatar; Singapore; Switzerland; Turkey; the United Arab Emirates and the USA. If your country is not listed here, please contact us and someone from our team will do our best to find a solution for you.
WHEN CAN I EXPECT MY ORDER TO BE DELIVERED?
Our aim is to process and ship your artworks within 5 to 10 business days. The shipping time varies according to the origin of the artwork, shipping destination and in a small number of locations, delays in customs processing deliveries. When your artwork is shipped, you will receive a shipment confirmation email with a tracking number, therefore, you can check the status of your order and the estimated delivery date online by using the tracking number.
DO I NEED TO SIGN FOR MY PACKAGE UPON DELIVERY?
Wealth-Of-Art requires a signature for all packages due to the valuable nature of the artworks. Someone must be present at the time of delivery and packages should not be left unattended. Please note that once your order is on its way, we are unable to change the shipping address.
DO YOU OFFER EXPRESS, WEEKENDS, OR SAME DAY DELIVERY?
We are unable to offer anything other than standard delivery at this time. However, if you are in a rush, give us a call and we will see what we can do to help.
HOW SHIPPING INSURANCE CALCULATED?
Insurance is automatically included in shipping fees and covers door-to-door handling. It will be your responsibility to ensure the artwork it is insured under your home and contents policy during the (7) days home approval.
WHAT SHOULD I DO IF I RECEIVE A DAMAGED ARTWORK?
Despite all our care to pack the artwork carefully, damage could happen during transit. If you receive a damaged artwork you must be reported to our team within 24 hours of delivery. Please send close-up (magnified) photographs of the damage to enquiries(at)wealth-of-art.com, along with your name, order number, artist and artwork name. Our team will provide a return shipment label and will offer other options.
CAN I COMBINE MULTIPLE ARTWORKS IN ONE SHIPMENT TO LOWER SHIPPING COST?
Unfortunately, we are unable to offer multiple artworks combined into one shipment because the artworks are shipped from different locations and to save one artwork damaging the other.